ASYNCRACING
Help

Support

Most problems with a recorded run come down to GPS or the phone mount. Below are the fixes that solve the common ones, how to send a diagnostic when a number looks wrong, and how to reach a human. Email titef.beckham@gmail.com for anything not covered here.

Getting the beta

AsyncRacing runs as a TestFlight beta on iPhone, and it is free. Start atthe beta page — if public passes are open you can install straight away, and if they are not, joining the list gets you the link when a slot frees up. You need an iPhone on iOS 17 or later.

When a run records badly

Three things cause nearly every bad capture, in order of how often they turn up:

  • Location permission. The app needs Precise location while in use. Approximate location returns a rough position with no usable speed, so a run cannot be timed at all.
  • The mount. The accelerometer reads acceleration through the car's structure. A phone rigidly mounted to the dash or windscreen reads the car; a phone loose on a seat or in a cup holder reads itself bouncing around. Any orientation is fine — rigid is what matters.
  • Staging. After arming, sit still for a couple of seconds before you launch. The app waits to confirm the car is genuinely stationary before it will start a standing run, and it shows STAGED once it has. If you never see STAGED, you never fully stopped.

Sending a diagnostic

If a number still looks wrong, the fastest route to a fix is the SHARE DIAGNOSTIC button on the run's result screen. It writes a text file containing every GPS fix as the phone received it, what the app derived from it, the conditions, and the sensor health — enough to tell whether the problem was the signal or the maths. Send that file and describe what the runshould have been.

Beta expectations

This is pre-release software. Things change, occasionally break, and server-side data such as runs and rankings may be reset before release. Treat recorded numbers as indicative rather than as a timeslip, and keep anything you care about backed up elsewhere.

Safety and where you can record

Record only at a drag strip or on private, closed land you have permission to use, and only when it is safe and lawful. Public-road runs are never scored, never ranked and never leave your phone. Never operate a phone while driving — mount it, arm it before you move, or have a passenger run the app. The full terms are in Terms of Use.

Privacy and your data

Location and motion are read only while a capture is armed, never in the background. There are no ads, no third-party tracking and no data sale. The privacy policylists every field that is collected and why, and account deletion is immediate and complete.

Contact

Bugs, questions, data requests, or anything else:titef.beckham@gmail.com. Including a diagnostic file, your iPhone model and what you expected the number to be will usually get you an answer in one round trip rather than three.